ObraHaus IT Solutions
DTI No. 8194874 · San Pablo City, Laguna, Philippines
ObraHaus IT Solutions is a sole proprietorship registered under DTI No. 8194874, owned and operated by Aldrick Bonaobra.
Effective Date: October 4, 2026 · Version 1.4
This version extends the Terms to mobile applications and their monetization, and aligns with Privacy Policy v1.4:
These General Terms and Conditions govern all engagements between ObraHaus IT Solutions ("ObraHaus," "we," "us") and any client or end user ("Client," "User," "you") who commissions services from or accesses any SaaS product or mobile application operated by the studio. By entering into a project agreement or using any ObraHaus-operated product, you agree to be bound by these terms.
Our Privacy Policy (currently Version 1.4, effective October 4, 2026), including its Mobile Applications schedule, as updated from time to time, is incorporated by reference and forms an integral part of these Terms.
ObraHaus provides software systems design, development, integration, and operational support services as defined in a mutually agreed project brief or scope document. ObraHaus also develops and operates SaaS products and mobile applications made available to users on a free, paid, subscription, or access basis. Mobile applications are distributed through the Google Play Store and/or the Apple App Store and may be free, paid, or offer in-app purchases or subscriptions. Any work outside the agreed scope will require a separate written agreement and may be subject to additional fees.
All custom engagements begin with a written project brief and a signed scope agreement. ObraHaus reserves the right to decline any project at its sole discretion. A project is considered active only upon receipt of a signed agreement and the required initial payment. For SaaS products and mobile applications, access is granted upon successful registration and, where applicable, payment of the applicable fee or purchase price.
Services are billed as outlined in the project agreement. ObraHaus typically requires an initial deposit before work begins, with subsequent payments tied to project milestones or a fixed billing schedule. Late payments beyond 15 calendar days may result in a pause of active work until the outstanding balance is settled.
Access to ObraHaus SaaS products may be offered on a free, one-time, or recurring subscription basis. Subscription fees are billed in advance on the applicable billing cycle (monthly or annually). Paid subscriptions renew automatically at the end of each cycle unless cancelled before the renewal date; you authorise ObraHaus and its payment processor to charge the applicable fee to your selected payment method on each renewal. Failure to pay subscription fees will result in suspension or termination of access. All fees are non-refundable except as required by applicable law or as otherwise stated in the product's specific terms, including for partial billing periods. Payments are handled by a third-party payment processor; ObraHaus does not store your full card details. If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we may suspend or terminate your access pending resolution.
Payments for paid tiers are processed by our third-party payment processor, PayMongo. By submitting payment, you also agree to PayMongo's applicable terms and authorise ObraHaus and PayMongo to process the payment. At present, QR Ph is the only payment method we accept; other methods PayMongo supports (such as cards, GCash, Maya, GrabPay, and online banking) may be enabled in the future, and the available payment methods may change over time. ObraHaus is not liable for failures, delays, or errors attributable to the payment processor or your chosen payment method.
This Section 4.2 applies to web subscriptions. Purchases made inside a mobile application are governed by Section 6 and are processed by the app store, not PayMongo.
ObraHaus reserves the right to modify pricing for its SaaS products at any time. Existing subscribers will be notified at least 30 calendar days before any price change takes effect. Mobile app prices and in-app purchase prices are set through the applicable app store and are subject to that store's pricing and notice rules.
ObraHaus SaaS products are made available for lawful purposes only. Users must not use any product to violate applicable laws, infringe on the rights of others, or engage in any activity that disrupts or damages the product or its underlying infrastructure.
Users are responsible for maintaining the confidentiality of their account credentials. ObraHaus is not liable for any loss or damage resulting from unauthorized access caused by the User's failure to safeguard their credentials.
ObraHaus will make reasonable efforts to maintain uptime and availability of its SaaS products. However, we do not guarantee uninterrupted access and shall not be held liable for downtime caused by maintenance, third-party infrastructure failures, or events beyond our control.
ObraHaus collects and processes only the data necessary to operate its products. User data will not be sold or shared with third parties except as required to deliver the service or comply with legal obligations. Users retain ownership of their own data submitted to any ObraHaus product.
Upon termination or expiration of a subscription, ObraHaus will retain user data for a period of 30 calendar days, after which it may be permanently deleted. Users may request early deletion of their data by contacting hello@obrahaus.com, or may exercise erasure rights directly through their account settings where self-service deletion tools are provided.
Users are responsible for maintaining their own backups of data submitted to any ObraHaus SaaS product. ObraHaus is not liable for data loss beyond its reasonable control.
Users must not attempt to reverse engineer, copy, resell, or sublicense any ObraHaus SaaS product or any portion of it without prior written consent from ObraHaus.
ObraHaus may offer optional account verification or linking through third-party services such as Discord. If you choose to verify or link your account using such a service, you acknowledge that you are sharing identifiers (such as a Discord user ID or username) with that third-party service, and that your use of that service is governed by its own terms and privacy policy. You may disconnect or unlink your account from any such third-party service at any time through your account settings, which removes the stored identifiers associated with that service.
ObraHaus uses third-party service providers (sub-processors) to operate its SaaS products and mobile applications, including providers for authentication, database and file storage, job queueing, security scanning, app distribution, and in-app purchase processing. These sub-processors may be located in the United States or other jurisdictions outside the Philippines. By using ObraHaus products, you acknowledge that your personal data may be transferred to and processed by these sub-processors, each of which is bound by contractual obligations to protect your data in accordance with applicable data privacy laws. A current list of our sub-processors, their purposes, the data categories involved, and their jurisdictions is maintained in our Privacy Policy and may be updated as our services evolve.
Certain features — such as AI-assisted functionality and SMS — are metered. Access to these features is subject to per-tier usage limits and credit caps, which may apply on a rolling monthly, weekly, and shorter-session basis. When a limit is reached, the feature may be temporarily unavailable until the limit resets or you upgrade your tier. ObraHaus may adjust usage limits, credit values, and tier definitions over time, and applies reasonable fair-use and rate-limiting measures to protect the platform and other users. Metered features depend on third-party providers, and their availability is not guaranteed.
Subject to these Terms and the applicable app store's terms, ObraHaus grants you a limited, non-exclusive, non-transferable license to install and use each ObraHaus mobile application on devices you own or control, for your personal, non-commercial use. The license may be revoked for breach of these Terms, subject to Section 6.7 for paid permanent entitlements. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract the source code of an app except to the extent such restriction is prohibited by applicable law.
Apps are distributed through the Google Play Store and/or the Apple App Store, and your download and use of an app is also subject to the applicable store's terms of service. If there is a conflict between these Terms and the store's terms regarding your use of the store itself, the store's terms govern that use.
Apple-specific terms. Where an app is obtained from the Apple App Store, you acknowledge that:
Paid downloads, in-app purchases, and subscriptions inside a mobile app are processed by the app store — Google Play Billing or Apple In-App Purchase — which acts as the merchant of record. ObraHaus does not process or receive your payment card details for these purchases. Purchases are tied to your store account and may not be transferable between platforms or store accounts. Prices are set through the store's pricing tiers and may change in accordance with the store's rules. Web-only products continue to use the payment path described in Section 4.2; in-app digital goods are never sold through PayMongo or web checkout inside the app.
Where an app offers a subscription, payment is charged to your store account at confirmation of purchase, and the subscription renews automatically through your store account unless you cancel before the end of the current billing period, using the controls the store provides (for example, your Apple Account subscriptions settings or Google Play subscriptions). Deleting the app does not cancel a subscription. Any free trial or promotional period converts to a paid subscription at the end of the trial unless cancelled, and any unused portion of a free trial is forfeited when a subscription is purchased, on the terms stated by the store.
Refunds for app purchases and in-app purchases are handled by the app store under its own refund policies, and ObraHaus cannot issue store refunds directly. Please contact the store first (Apple: reportaproblem.apple.com; Google: Play Store refund process). Nothing in this section limits any non-waivable rights you have under Philippine consumer law.
A purchased feature is a personal, non-transferable entitlement with no cash value. You can restore purchases through the app's "restore" function or by signing in to the store account used for the purchase. If an entitlement is validated by our backend, availability may depend on that backend; the app may rely on cached entitlements when offline.
ObraHaus may release updates, require a minimum app version, or modify, replace, or discontinue features to maintain security, comply with store requirements, or improve the app. We will not withdraw a paid permanent entitlement within its described scope except where required by law or store policy, or where the app itself is discontinued — in which case Section 6.8 and the Privacy Policy govern your data. We do not guarantee compatibility with every device, operating-system version, or manufacturer customization.
Data practices for mobile apps — including on-device storage, permissions, purchases and entitlements, and any optional accounts — are described in Section 2.7 and the Mobile Applications schedule of our Privacy Policy. Data stored only on your device is deleted when you uninstall the app or clear its data. If an app offers accounts, you can delete your account in the app.
Apps are offered only where the stores make them available, and features may differ by region, device, or operating-system version. Removal of an app from a store does not affect rights you have already acquired under these Terms, except as required by law or store policy.
Upon receipt of full payment, the Client owns all custom deliverables produced specifically for their project. ObraHaus retains the right to use any general methodologies, frameworks, tools, and know-how developed during the engagement.
All ObraHaus SaaS products and mobile applications, including their underlying code, design, architecture, and documentation, remain the exclusive intellectual property of ObraHaus. Access to a product or app does not constitute a transfer of ownership or any intellectual property rights.
Any third-party libraries, tools, or platforms used in either custom engagements or ObraHaus products remain subject to their respective licenses.
ObraHaus treats all client information, systems, and data as strictly confidential. We will not disclose, share, or make use of any client or user information beyond what is necessary to deliver the agreed services or operate our products, unless required by law.
The Client agrees to provide timely access to necessary systems, credentials, and personnel required for the engagement. Delays caused by the Client's failure to provide required resources may affect project timelines and are not the responsibility of ObraHaus. For SaaS products and mobile apps, Users are responsible for ensuring their use of the product complies with all applicable laws and regulations in their jurisdiction.
Revisions within the agreed scope are included as part of the engagement. Requests that materially change the scope, timeline, or complexity of the project will be assessed and quoted separately before work proceeds. This section applies to custom engagements only and does not apply to SaaS product or mobile app features, which are developed at the sole discretion of ObraHaus.
ObraHaus delivers work with professional care and skill. However, we do not guarantee that any software system, SaaS product, or mobile application will be entirely free of defects under all conditions. TO THE FULLEST EXTENT PERMITTED BY LAW, OBRAHAUS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ObraHaus shall not be liable for indirect, incidental, or consequential damages arising from the use of any deliverable or product. Our total liability in any engagement or subscription shall not exceed the total fees paid by the Client or User to ObraHaus in the three months preceding the event giving rise to the claim. For app store purchases, the store's own liability rules and refund process apply to the store's processing of your payment.
Either party may terminate an engagement with 14 calendar days written notice. The Client is responsible for payment of all work completed up to the termination date. ObraHaus will deliver all completed work and relevant documentation upon receipt of final payment.
For web/SaaS subscriptions, Users may cancel at any time through their account settings or by contacting hello@obrahaus.com. Cancellation takes effect at the end of the current billing period. ObraHaus reserves the right to suspend or terminate a User's access immediately in cases of violation of these terms, non-payment, or any activity deemed harmful to the platform or other users. Mobile app subscriptions are cancelled through the app store, as described in Section 6.4.
Neither party shall be liable for failure to perform its obligations where such failure results from events beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, infrastructure failures, app store outages or policy actions, or other force majeure events. The affected party shall notify the other party as soon as practicable and make reasonable efforts to resume performance.
These terms are governed by the laws of the Republic of the Philippines, including the Electronic Commerce Act (Republic Act No. 8792), the Data Privacy Act of 2012 (Republic Act No. 10173), and the issuances of the National Privacy Commission. Any disputes arising from an engagement or the use of any ObraHaus product shall first be resolved through good-faith negotiation between both parties for a period of at least 30 calendar days before escalating to formal legal proceedings.
ObraHaus reserves the right to update these terms at any time. Clients and Users will be notified of material changes via email or in-product notice, and continued use of services or products following such notice constitutes acceptance of the updated terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any project agreements, the Privacy Policy (including its Mobile Applications schedule), and any additional terms presented at purchase or in the app store, constitute the entire agreement between you and ObraHaus with respect to the subject matter hereof, and supersede any prior agreements or representations.
For questions regarding these terms, reach us at:
Version 1.4 — October 4, 2026